Vault + Vine Events – CoVid-19 Response
As a company and a department, the Events Team at Vault + Vine is staying informed regarding the spread of Coronavirus within the country and the state of Pennsylvania to inform our decision-making. To clarify and alleviate any concerns you might be having, the Events Team at Vault + Vine would like to share the following information with you.
If you are a client considering cancelling or postponing your event, we refer you to the contract, which states:
- Cancellation Policy – If event is cancelled, no portion of the fees paid to vendor will be returned. If event is cancelled less than 3 months before date, a 2nd payment will be required to compensate for hours of service already rendered and loss of event date. If the event is postponed, services contracted can be applied to a new date if available (refer to Postponement Policy).
- Postponement Policy – If event is postponed, all services will cease at time of notification of postponement if no determined new date is provided. Payment schedule will be determined and readjusted post new event date notification. If client requires services to resume, post new event date being established, a 2nd payment will be required at time of service re-start.
If you are considering postponing and rescheduling your event, please reach out to your point of contact immediately. Vault + Vine is happy to confirm our availability as a new event date is determined. Please keep in mind before rescheduling that Vault + Vine will make every attempt to be available for a new event date, but cannot guarantee availability. We encourage you to consult with us during the rescheduling process to ensure our availability, and the transfer of their retainer to the new event date.
The Vault + Vine Events Team is confident and prepared to work together with you to support a healthy and successful community.
Some helpful resources can be found below, applicable to anyone planning an event in the area.